Cookie Policy
Last Updated: September 2026
We want you to know exactly what happens when you visit our website or use our platform. This policy explains what cookies and similar technologies are, how Knowlexax LMS ("Knowlexax", "we", "us") uses them, and how you can control them.
Terms not defined here have the same meaning as in our Privacy Policy, which explains in more detail how we handle personal data.
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1. What Are Cookies?
Cookies are small text files that a website places on your browser or device when you visit. They let the site remember you, recognize your device on return visits, and understand how you use it. Most websites use them, and on their own they can't run programs or harm your device.
Similar technologies work in comparable ways, including:
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Pixels and web beacons: tiny images or code snippets that count visits or measure whether an email was opened
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Local storage: browser storage that holds preferences or session information
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SDKs and tags: code that helps measure activity in apps and on web pages
In this policy, "cookies" includes these technologies.
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2. Types of Cookies We Use
By duration
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Session cookies exist only while your browser is open and disappear when you close it. They typically keep you logged in as you move between pages.
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Persistent cookies remain on your device until they expire or you delete them. They remember your preferences or recognize you when you return.
By owner
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First-party cookies are set by Knowlexax directly on our own domains.
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Third-party cookies are set by other companies whose tools we use, such as analytics or advertising providers.
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3. Why We Use Cookies
Strictly necessary cookies
These keep you signed in, secure your session, enable checkout and payments, remember items in your cart, and help prevent fraud or abuse. The site can't work properly without them, so they cannot be turned off.
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Functionality cookies
These remember choices you make, such as language, region, or display settings, and support features like video playback, live chat, or commenting. You can turn these off, though some features may stop working.
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Performance and analytics cookies
These count visitors, show which pages and features are popular, identify where people run into problems, and help us improve speed and design. You can turn these off.
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Marketing and advertising cookies
These help us show relevant ads on other platforms, measure how well campaigns work, and avoid showing you the same ad repeatedly. You can turn these off.
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4. Examples of Cookies and Tools We Use
(Replace with what your site actually uses. Run a cookie scan on your live site to get an accurate list.)
[Session cookie]
Strictly necessary. Keeps you logged in during your visit. Lasts for the session.
[Security / CSRF token]
Strictly necessary. Protects forms and payments from misuse. Lasts for the session.
[Language / preference cookie]
Functionality. Remembers your chosen settings. Lasts [e.g., 12 months].
Google Analytics
Performance and analytics. Measures traffic and page usage. Lasts [e.g., up to 24 months].
[Meta Pixel / ad pixel]
Marketing. Measures ad performance and builds audiences. Lasts [e.g., 90 days].
[Live chat / support widget]
Functionality. Enables chat and remembers past conversations. Lasts [e.g., 12 months].
[Video hosting provider]
Functionality. Plays embedded videos and remembers playback settings. Duration varies.
Third parties may update their cookies without notice, so exact names and durations can change. Please check the relevant provider's own policy for the latest details.
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5. Cookies on Schools Built with Knowlexax
Customers who build a school on Knowlexax control their own site, which may use cookies and tracking tools beyond those described here, such as their own analytics or ad pixels. If you're a student or visitor of a Customer's school, please see that school's own privacy and cookie information. Customers are responsible for showing any consent notices required for their site.
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6. How We Use Data from Cookies
Information gathered through cookies may be used to:
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Keep the platform secure, functional, and available
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Recognize you and remember your settings
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Understand how our website and products are used, so we can improve them
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Measure and improve the effectiveness of our marketing
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Provide relevant content and, where permitted, relevant advertising
Some cookies collect information that is linked to your account, while others are anonymous or aggregated. For full details, including legal bases and your rights, see our Privacy Policy.
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7. Your Choices and Consent
Cookie banner and preferences. When you first visit our website, you may see a banner where you can accept all cookies, reject non-essential cookies, or choose which categories to allow. You can change your choice at any time using [Cookie Settings link, e.g., in the site footer].
Where consent is required. In regions that require it (such as the EU, UK, and other places), we ask for your consent before setting non-essential cookies. Strictly necessary cookies don't need consent because the site can't work without them.
Browser controls. Most browsers let you block, delete, or receive alerts about cookies. Guides for common browsers:
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Microsoft Edge, Opera, and Android browsers: see the help section of your browser
Opting out of analytics and ads. You can also use tools such as Google's analytics opt-out browser add-on, or the advertising choice tools offered by ad platforms and industry bodies.
Email tracking. Our emails may include tracking pixels to show whether a message was opened. You can limit this by blocking images in your email app or by unsubscribing.
Do Not Track. Browsers offer "Do Not Track" or global privacy signals. [Choose one: We respect recognized opt-out signals where required by law / We do not currently respond to Do Not Track signals because there is no common standard.]
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8. What Happens If You Block Cookies?
You can still browse much of our website if you block cookies, but some features may not work properly. You may be logged out more often, lose saved settings, be unable to complete purchases or use certain features, and see less relevant content. Blocking strictly necessary cookies may stop the platform working altogether.
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9. Changes to This Policy
We may update this Cookie Policy when we add new tools, when technology changes, or when the law requires it. We'll update the "Last Updated" date at the top and, for significant changes, show a notice on the site or ask you to review your cookie choices again.
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10. Contact Us
If you have questions about how we use cookies:
[Company Legal Name]
Attn: [Data Protection / Privacy Contact]
[Registered Address]
Email: [support@yourdomain.com]